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Find how-to articles to setup, integrate, and use Teleo in your clinical practice.

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FAQs

  • This article explains how to add Teleo as a location in SimplePractice, which will automatically send your Teleo link to clients. Your clients will show up in your waiting room, where you’ll see their name and admit them into session.

  • Make sure you’ve given permission for Teleo to access your camera and microphone. For google chrome, do this by clicking the button on the far left side of the URL bar (just left of “https:”).

    Also make sure video conferencing is turned on in your Teleo settings. See this article to learn more.

  • Your client sees only the virtual room - or everything you see, except your therapist control bar across the bottom (as well as any functionality launching from the control bar).

    Use an incognito tab to practice inviting a client to see what they’ll experience in both the waiting room and within sessions.